Jobs in Pickering

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Within 25 km of Pickering

Added 4 days ago
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The Home Depot Canada

Service Desk Part Time (RICHMOND HILL)

Richmond Hill, ON, Canada

The pay range for this position is between $20.35 - $22.10 · Part-time

Within 25 km of Pickering · About 23.7 km from the city centre

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Job details

Pay: The pay range for this position is between $20.35 - $22.10
Job type: Part-time
Apply by: Nov 15, 2026
Posted: Oct 16, 2026

Original job description

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.

Service Desk

Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not limited to special order, install and website orders.

Position Responsibilities

Ensure customers receive products and services requested in a timely and accurate manner
Act as a liaison between customers, Project Support Centre, Kitchen Designers, Home Depot Associates, vendors, installers and third party agents
Resolve issues, assess customer needs, coordinate all order related activities in partnership with the Project Support Centre, delivery companies, vendors and service providers in a timely and professional manner.

What sets us apart?

Health and Dental Benefits for Full Time associates
Profit Sharing and Stock Purchase Plan
Paid Training & Career Development
Tuition Reimbursement

The pay range for this position is between $20.35 - $22.10

In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada usesArtificial Intelligence (AI) technology to assist with the screening and assessment of applicantsfor this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.

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More about this job

Responsibilities

Manage customer orders from start to finish, including special orders, installation orders, and website orders, ensuring customers receive requested products and services accurately and on time. Resolve issues and coordinate order-related activities with customers, internal teams, vendors, installers, delivery companies, and other service providers.

Requirements

The posting does not specify formal education, experience, or certification requirements. It emphasizes helping customers, guiding them to suitable solutions, curiosity, and willingness to continue learning.

Skills

Customer Service
Order Management
Issue Resolution
Customer Needs Assessment
Coordination
Communication
Problem-Solving
Attention to Detail

Benefits

Health and Dental Benefits
Profit Sharing
Stock Purchase Plan
Paid Training
Career Development
Tuition Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Customer Order Management
Special Orders
Installation Orders
Website Orders
Customer Service
Order Fulfillment
Issue Resolution
Customer Needs Assessment
Project Support Centre
Kitchen Designers
Vendor Coordination
Installer Coordination
Delivery Coordination
Third-Party Agents
Timely Service
Accurate Service
Retail

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