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PAG Direct

Parts Service Manager

Richmond Hill, ON, Canada

Hourly Rate: $43.50 to $45.00 per Hour for 40 Hours per week · Full-time

Within 25 km of Pickering · About 23.7 km from the city centre

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Job details

Pay: Hourly Rate: $43.50 to $45.00 per Hour for 40 Hours per week
Job type: Full-time
Experience: Experience & Skills: 3 years to less than 5 years of relevant experience
Working hours: 40 Hours per week
Posted: Sep 24, 2026

Original job description

!!! NOW HIRING !!!

Parts Service Manager

We are looking for a well experienced Parts Service Manager for “Thornhill Hyundai” located at 7200 Yonge St, Thornhill, ON L4J 1V8, Canada.

No. of Position: 03

TASKS AND RESPONSIBILITIES:

Plan, organize and manage the daily operations of the dealership’s automotive parts department.
Manage parts department staff, assign duties, establish schedules, provide training and evaluate performance.
Determine the automotive parts and accessories to be stocked based on repair requirements, customer demand and inventory movement.
Oversee the ordering, receiving, storage and distribution of parts to service technicians, retail customers and wholesale clients.
Maintain appropriate inventory levels and control excess, obsolete, damaged and slow-moving parts.
Source parts from Hyundai Canada and approved suppliers, negotiate purchasing terms and monitor supplier performance.
Establish departmental procedures for pricing, discounts, special orders, returns, warranty parts and customer service.
Prepare and manage the parts department budget and monitor sales, gross profit, expenses and inventory turnover.
Coordinate with service advisors and technicians to ensure parts are available for scheduled repairs, warranty work and emergency requirements.
Resolve escalated customer concerns, parts shortages, backorders, pricing discrepancies and supplier issues.
Develop strategies to improve parts availability, departmental sales, customer satisfaction and operational efficiency.
Ensure compliance with dealership policies, manufacturer requirements and workplace health and safety standards

Prerequisites:

Education: College diploma in Business Administration, Automotive Management, Automotive Service Management, Supply Chain Management, or a related field.

Experience & Skills: 3 years to less than 5 years of relevant experience

Language: English

Hourly Rate: $43.50 to $45.00 per Hour for 40 Hours per week

Starting Date: As soon as possible

Terms of Employment: Fulltime and permanent

Health benefits

Dental plan
Disability benefits
Health care plan

Long Term Benefits

Other Benefits

Please send your resume to Email at pagdirectrecruitment@outlook.com

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More about this job

Responsibilities

The Parts Service Manager is responsible for overseeing the daily operations of the automotive parts department, including staff management, inventory control, and budget administration. They must coordinate with service technicians to ensure parts availability while maintaining high standards of customer service and operational efficiency.

Requirements

Candidates must possess a college diploma in Business Administration, Automotive Management, or a related field. A minimum of 3 to 5 years of relevant experience in an automotive parts environment is required.

Skills

Inventory management
Staff management
Budgeting
Automotive parts procurement
Customer service
Supplier negotiation
Operations management
Warranty administration
Performance evaluation
Scheduling
Conflict resolution
Inventory control
Sales analysis
Health and safety compliance

Benefits

Dental plan
Disability benefits
Health care plan

Visa sponsorship

Not detected in the job text

Keywords

Automotive parts
Inventory management
Dealership operations
Supply chain management
Budgeting
Procurement
Warranty
Customer satisfaction
Staff supervision
Retail
Wholesale
Health and safety
Hyundai
Inventory turnover
Parts distribution

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