Jobs in Pickering

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Within 25 km of Pickering

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Quarterback Transportation

Customer Service Representative (Track and Trace)

Toronto, ON, M2K 1E3, Canada

Full-time

Within 25 km of Pickering · About 24.4 km from the city centre

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Job details

Job type: Full-time
Posted: Sep 16, 2026

Original job description

At Quarterback Transportation we believe that people make the difference. We are looking for professional, hardworking, outgoing individuals to join our team.

By joining Quarterback Transportation, you have the opportunity to learn from an industry leader where you will gain knowledge and skills to help you get to the next level.

We are looking for an outgoing, determined, and driven Customer Service Representative to join our expanding team!

Who Are We?

Quarterback Transportation is a fast-growing freight brokerage and third-party logistics provider with offices in Toronto, ON, and Cincinnati, OH. We have been considered one of GROWTH 500’s fastest growing companies for the past five years. We specialize in truckload shipments of dry, specialized, and temperature-controlled products across North America. Our team is made up of dynamic, friendly, fun, risk taking people who want to help us continue our growth into the future!

Responsibilities & Duties:

Track customer orders
Provide excellent customer support
Accurately update and maintain spreadsheets
Data management
Consistently meet customers’ needs
Sales and dispatch coordination

Qualifications:

2+ years customer service experience is preferred
Strong command of the English language
Excellent computer and typing skills
Must have good phone etiquette and be personable over the phone
Ability to work in a team environment

Perks of working at Quarterback:

Competitive compensation package
Comprehensive benefit package
Growing, fast-paced company with opportunity for advancement
Strong team-oriented culture with numerous events organized throughout the year
Game room
Gym membership

Quarterback Transportation is an equal opportunity employer committed to diversity and inclusion. Quarterback Transportation will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise your Talent Acquisition Representative.

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More about this job

Responsibilities

The Customer Service Representative is responsible for tracking customer orders and providing excellent support. They will also manage data, maintain spreadsheets, and coordinate sales and dispatch activities.

Requirements

Candidates should have at least 2 years of customer service experience and a strong command of the English language. Proficiency in computer and typing skills, along with professional phone etiquette, is required.

Skills

Customer service
Data management
Spreadsheet maintenance
Phone etiquette
Communication
Teamwork
Computer skills
Typing
Sales coordination
Dispatch coordination
Logistics support

Benefits

Comprehensive benefit package
Opportunity for advancement
Game room
Gym membership

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Logistics
Freight Brokerage
Third-party Logistics
Track and Trace
Data Management
Spreadsheets
Dispatch
Sales Coordination
Truckload Shipments
Dry Van
Temperature-controlled
Operations
Growth 500

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