Full-time jobs in Pickering, Ontario

Find full-time jobs in Pickering, Ontario and nearby towns within 25 km. Read the full details and apply.

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Within 25 km of Pickering

Added 3 months ago
TN
Bilingual (French & English) Customer Service Agent
The Nationwide Group
Markham, ON
- $50,000 to $60,000 CAD / year
Added 2 months ago
Project Technical Manager, Process Engineering CANDU MONARK
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Added 2 months ago
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Green Infrastructure Partners
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Added 1 month ago
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ELC Beauty LLC
Markham, ON
Added 2 months ago
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Added 2 months ago
05617 Inside Sales
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Added 2 months ago
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Added 2 months ago
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Added 2 months ago
Senior Engineer/Technical Lead
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Added 2 months ago
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Pickering, ON
Added 2 months ago
Associate Veterinarian- West Hill Animal Clinic
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Toronto, ON
Added 3 months ago
A
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Added 3 months ago
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Added 3 months ago
TO
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Added 2 months ago
National Account Manager
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Markham, ON
Added 2 months ago
Bilingual Insurance Tracking Specialist
taq | SCI Lease Corp.
Markham, ON
Added 2 months ago
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Added 3 months ago
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taq | SCI Lease Corp.

Bilingual Insurance Tracking Specialist

Markham, ON, Canada

SALARY: $50,000 - $55,000 CAD

Within 25 km of Pickering · About 13.3 km from the city centre

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Job details

Pay: SALARY: $50,000 - $55,000 CAD
Experience: Minimum 1 year experience in a customer facing role
Posted: Aug 11, 2026

Original job description

We’re looking for detail-oriented, solutions-driven individual to join our team as a Bilingual Insurance Tracking Specialist. In this role your key focus would be managing customer accounts to ensure insurance policies and any other insurance deficiencies are promptly brought into compliance.

RESPONSIBILITIES

Stay up-to date on SCI’s auto insurance compliance requirements
Identify missing or non-compliant aspects in customers’ insurance policies
Reach out to customers, insurance companies and/or brokers to obtain updated insurance policies
Log all activities and follow-ups pertaining to each case in SCI’s lease/customer management platform
Use judgment to determine priority of cases and work them accordingly
Work with our third-party insurance tracking agents and their system to maintain an accurate and up-to-date portfolio
Respond to customer queries regarding insurance policy requirements and changes
Review changes to insurance policies and escalate as required
Perform administrative tasks required to resolve cases
Prepare and issue customer correspondence regarding delinquent insurance accounts such as demand letters, and escalation notices
Always aim for customer satisfaction
Other duties as assigned

BEHAVIOURAL

Solution driven with a view to meeting business needs
Proactive problem solver with a mind for quality and efficiency
Friendly individual who finds it easy to get along with everyone
Ambitious, self-starter with an eagerness to learn new things
Solid team player who can also work independently
Persistent and persuasive
Strong work ethic with a can-do attitude
Optimistic individual who embraces and thrives in a fast-paced environment
Open minded and able to adapt to change

QUALIFICATIONSSKILLS REQUIRED

Bilingual: excellent oral and written communication skills in French and English
Detail oriented, organized, flexible and able to multi-task
Fundamental computer skills, proficient in Microsoft Word, Excel, PDF writer
Excellent grasp of phone and email etiquette
Strong customer service skills

EXPERIENCE

Minimum 1 year experience in a customer facing role
Previous experience in Automotive or Finance industry an asset
Previous experience in handling insurance claims an asset

EDUCATION

Post-secondary education or equivalent work experience

REPORTING TO: Team Lead, Insurance

SALARY: $50,000 - $55,000 CAD

Our organization will, on request, provide accommodations for disabilities to support your participation in all aspects of our Recruitment Process. SCI Lease Corp.is an equal opportunity employer. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

AI Use Disclosure: Please note AI tools may be used in the hiring process.

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More about this job

Responsibilities

The specialist manages customer accounts to ensure insurance policies remain in compliance by identifying deficiencies and coordinating with customers and brokers. They also perform administrative tasks, log activities in the management platform, and issue correspondence regarding delinquent accounts.

Requirements

Candidates must be bilingual in French and English with at least one year of experience in a customer-facing role. Proficiency in Microsoft Office and strong organizational skills are required, with post-secondary education preferred.

Skills

Bilingual
French
English
Insurance compliance
Customer service
Microsoft Word
Microsoft Excel
PDF writer
Administrative tasks
Problem solving
Communication skills
Attention to detail
Organization
Multi-tasking
Phone etiquette
Email etiquette

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Compliance
Customer service
Automotive industry
Finance industry
Lease management
Administrative
Data entry
Bilingual
Microsoft Word
Microsoft Excel
PDF
Account management
Insurance claims
Communication
Problem solving
Detail oriented
Multi-tasking
Professional correspondence
Demand letters

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